Where do I pickup my order

We are located in La Porte, IN.  Contactless local pickup is available as an option during checkout.

If you select local pickup in your cart or at checkout, you’ll then select a pickup date and time.  We have several pickup time slots available in 15-minute intervals.  Once your order is placed, you’ll receive a confirmation email that provides our exact address (including a link to our location in Google Maps) and specific instructions regarding where to enter our facility and retrieve your order.

For security purposes, we don’t publish this information publicly.  If you have specific questions regarding our local pickup process, please contact us using the form at the bottom of this page.

Do you offer customized products?

The products listed on our shop page reflect our current inventory.  We also offer seasonal specialty products at various times of the year.  If you’re looking for something extra special that you don’t see on our shop page, feel free to contact us with your request and we’ll try our best to make it happen.

Cancellations and Refunds

To ensure that our products are fresh when you receive them, all of our products are baked and prepared from scratch after your order is placed.  As a result, once your order is placed, we immediately begin preparing it for you so we consider all orders final.

However, we understand that life happens so if you placed your order by mistake or if you need to cancel your order, please contact us and we’ll work with you to arrive at a resolution.

How do I view my previous orders?

To review your previous orders, please visit your account page.

I love Betty Sweets! How can I offer feedback?

We love hearing about the experiences we create for our customers!  If you’ve placed an order in the past and would like to share your experience with us, feel free to click below to offer us an honest Google review.